Green House Foods Official Account
Community Guidelines

The Green House Foods Group Official Account Communication Guidelines (hereinafter, the “Guidelines”) set forth the rules for using official accounts (hereinafter, “Official Accounts”) on social media operated by Green House Foods Group*1 (hereinafter, the “Group”). Please read and understand these Guidelines before using our Official Accounts, so that better communication may be achieved through them.

A list of Official Accounts operated by the Group is available on the Group's website. Please also review any separate guidelines or social media operation policies that may apply to individual Official Accounts.

1. For the purposes of these Guidelines, the Green House Foods Group refers to Green House Foods Co., Ltd. and any companies in which Green House Foods Co., Ltd. directly or indirectly holds more than 50% of the voting rights.

Compliance with Terms of Use and These Guidelines

All users must comply with the terms of use established by each social media platform and with these Guidelines (including any separate operational policies established for specific Official Accounts) when using an Official Account. “Using an Official Account” refers to posting, commenting, or otherwise engaging on the Group's Official Accounts.

Disclaimer

• The Group assumes no responsibility for content posted by users.
• In principle, the Group will not reply to user posts.
• The Group assumes no responsibility for damages arising from disputes between users or between users and third parties.
• Users must ensure that any text, software, music, audio, photos, graphics, videos, page layouts, designs, or any other content they post does not infringe copyright, trademark, patent, or any other proprietary or legal rights.
• The Group assumes no responsibility for any damages incurred by users as a result of using or being unable to use Official Accounts. The Group also cannot respond to inquiries regarding the operational status of social media platforms, technical questions, or questions regarding software functions or usage.
• Official Accounts may be terminated or deleted without prior notice.

Prohibited Content (Deletion Criteria)

Please refrain from posting any content that falls under the following categories on Official Accounts. The Group may delete posts (including comments, photos, videos, links, or other content) that fall under these categories as necessary.

1. Posts or links for commercial purposes for oneself or third parties.
2. Posts that are defamatory, slanderous, or offensive to public order and morals.
3. Posts that infringe upon the rights of others (including copyright, trademark, portrait rights, etc.).
4. Expressions that may cause discomfort to other users (including obscene, violent, cruel, or discriminatory expressions).
5. Acts that interfere with smooth operations or cause inconvenience to others.
6. Personal experiences, opinions, or baseless rumors that may mislead the general public.
7. Posts related to religion or ideology.
8. Private information (such as your own or another person's email address, phone number, or address).
   ※If such personal information is posted, the Group will promptly delete it.
9. Posts using another person's name or handle, so-called impersonation.
10. Posts including names of other companies, product names, or comparative expressions involving other companies.
11. Posts for advertising, affiliate marketing, solicitation, or promotional purposes.
12. Acts of posting or transmitting harmful computer programs, etc.
13. Posts unrelated to the content of the Official Account.
14. Posts determined to violate the terms of use of the respective social media platform.
15. Any other posts or content deemed inappropriate by the administrator in managing the Official Account.

Notes Regarding Content and Information

• The Group may use user-generated content posted on Official Accounts as analytical data for future activities and marketing. In such cases, no remuneration, rights, or interests will accrue to the poster or user.
• The copyrights of posts or comments, as well as rights to images, videos, and other materials distributed from Official Accounts, belong to the Official Account or the authorized rights holder. The Group does not guarantee the accuracy or completeness of such posts or comments.
• Information published by the Group on its social media Official Accounts is protected by copyright law, international treaties, and other laws. Except as explicitly permitted, any use (reproduction, modification, uploading, posting, transmission, distribution, sale, etc.) of such information for purposes beyond private or personal use or other uses explicitly allowed by law constitutes copyright infringement or other illegal activity under applicable laws.

Changes to Services and Guidelines

The Group reserves the right to change these Guidelines without obtaining users' consent.

Governing Law and Jurisdiction

These Guidelines shall be governed by the laws of Japan. Any disputes arising in connection with an Official Account shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Inquiries Regarding Official Accounts

For inquiries regarding Official Accounts, please contact us at the following: