It has come to our attention that you visited Tonkatsu Shinjuku Saboten located in Shinjuku Keio and might have been overcharged for a Kid’s Plate and Kid’s Curry from April 1, 2014 through August 18, 2015
We found a computer calculation error in our automated billing system. This error occurred at our Shinjuku Keio location only. As a result of this issue, and in order to prevent it from happening in the future, new procedures are being put in place.
We apologize to you for any discrepancies that occurred. If you think you were overcharged, please contact our restaurant associates during your next visit or our customer service as below.
We apologize for any inconvenience and would like to serve you better in the future.
Green House Foods Co., Ltd.